</ iframe ></noscript> <nav class="navbar navbar-expand-lg navbar-dark scrolling-navbar top-nav-collapse " style="background: #010413; z-index: 950"> <div class="container"> <input type="hidden" id="ImageCDN" data-value="https://cdn-images-gf-prod.azureedge.net" /> <input type="hidden" id="Username" data-value="" /> <input type="hidden" id="UserRoleInSelectedCompany" data-value="" /> <input type="hidden" id="ShowSetupCompanyLink4CompanyAdmin" data-value="" /> <input type="hidden" id="SelectedCompanyPackageId" data-value="-1" /> <input type="hidden" id="SelectedCompanyPackageName" data-value="" /> <input type="hidden" id="UpgradeLinkUrl" data-value="" /> <input type="hidden" id="UpgradeLinkTitle" data-value="" /> <input type="hidden" id="ChangeCompanyLink" data-value="" /> <input type="hidden" id="DebugMode" data-value="" /> <input type="hidden" id="ShowSwitchToPreviousUser" data-value="" /> <input type="hidden" id="PreviousUser" data-value="" /> <div class="d-flex innerlayout-searchbutton-width bd-highlight"> <div class="flex-grow-1 pr-2 w-100 bd-highlight"> <app-search></app-search> </div> <style> .Image-icon-xs { height: 40px; width: 40px; } .topdrpheadercolor { background: black; color: white; } .topdrpCard-top { border-top: 4px solid #00b9bd; } .viewcartdrp-menu { left: auto; } .drpMenuLeft { left: auto; right: 0; } .moreLinks .dropdown-toggle::after { display: none; } .moreLinks .dropdown-menu { min-width: 15rem; } .moreLinks small { font-size: 65%; } </style> <div class="navbar-toggler p-0 my-auto"> <a href="/account/login" class="btn btn-sm btn-outline-success p-1" title="Login"> <i class="fa fa-sign-in fa-2x"></i> </a> </div> <div class="navbar-toggler p-0 my-auto"> <a href="/account/register" class="btn btn-sm btn-outline-info p-1" title="Register"> <i class="fa fa-user-plus fa-2x"></i> </a> </div> </div> <div class="bd-highlight collapse navbar-collapse" id="basicExampleNav1"> <style> .Image-icon-xs { height: 40px; width: 40px; } .topdrpheadercolor { background: black; color: white; } .topdrpCard-top { border-top: 4px solid #00b9bd; } .viewcartdrp-menu { left: auto; right: 21%; min-width: 25%; } .cartitemscount { border-radius: 50%; color: #fff; display: inline-block; font-size: 12px; height: 18px; line-height: 16px; padding: 2px; position: relative; text-align: center; float: right; min-width: 20px; background: red; } </style> <ul class="navbar-nav "> <li class="nav-item mr-2"> <a class="nav-link btn btn-sm btn-login" href="/account/login"><b> Login </b></a> </li> <li class="nav-item"> <a class="nav-link btn btn-sm btn-getStarted width-max-content" href="/Account/Register"><b> Get Started </b></a> </li> </ul> </div> </div> </nav> <input type="hidden" id="CourseId" data-value="1693" /> <input type="hidden" id="PreviewType" data-value="" /> <input type="hidden" id="EncyrptedData" data-value="" /> <input type="hidden" id="CUID" data-value="ELSd79JzFQY=" /> <input type="hidden" id="CouponId" data-value="0" /> <div class="stick_fixed_navbar_preview pl-2 py-0" style="z-index:100"> <div class="container py-2 text-white"> <div class="col-md-12"> <div class=""><span class="badge badge-pill badge-course_preview font-weight-normal">Course</span></div> <h5>Thinking Like Your Customer</h5> </div> </div> </div> <div class="container-fluid p-3 position-relative bg-dark text-white course_preview_bg headercommon" style="z-index:200"> <!--sticky-top--> <div class="container"> <span class="badge badge-pill badge-course_preview p-1"><small class="text-white"> Course </small> </span> <div class="mt-1 mb-0 category_header"> <a class="small categorytree-name" href="/courses/personal-development">Personal Development</a> <span class="categorytree-name">></span> <a class="small categorytree-name" href="/courses/sales-and-customer-service-skills">Sales and Customer Service Skills</a> </div> <h1>Thinking Like Your Customer</h1> <div class="row"> <div class="col-md-3"> <div class="card text-white trained_by_with_dates"> <div class="p-1"> <div class="row"> <div class="col-md-12 text-center"> <p class="mb-2 title">Trained by</p> <div> <b class="title_name" *ngIf="_global.Event.TrainingBatchTrainers[0].Profile !=null"> <a class="mr-1" href="/user/{{_global.Event.TrainingBatchTrainers[0].Profile.User.UserName}}"> <img src="https://cdn-images-gf-prod.azureedge.net/assets/user/200_200_uezp8254UE.png" alt="Paul Mason" class="img-responsive img-responsive border rounded-circle" style="height:30px; width: 30px;" /> </a> <span>Paul Mason</span> </b> </div> </div> </div> </div> </div> </div> </div> </div> </div> <nav aria-label="breadcrumb" class="commonbreadcrumbnav"> <div class="container"> <ol class="breadcrumb commonbreadcrumb"> <li class="breadcrumb-item"><a href="/"><i class="fa fa-home"></i> Home</a></li> <li class="breadcrumb-item active" aria-current="page">Course</li> </ol> </div> </nav> <div class="container" id="MainContainer"> <div class="row mb-5"> <div class="col-md-9"> <div class="card border-0 card-shadow-light"> <div class="card-body"> <app-course-introvideo></app-course-introvideo> <div class="row" id="showSticky"> <div class="col-sm-12"> <div class="clearfix space30"></div> <h2 class="mt-1 mb-2">Course Summary</h2> <div class="preview-description text-justify"><p>Have you ever wondered how you could improve the experience that you offer to your customers? Do you sometimes find it difficult to know what to do when you are having to deal with a difficult customer? If so, then the Thinking Like Your Customer programme is for you. This 3 module programme looks at some of the key elements that make up a great customer experience and will help you to serve your customers better.</p></div> <div class="clearfix space30"></div> <div> <h2 class="mt-1 mb-2">Who can benefit?</h2> <div class="preview-description text-justify"> <p>Anyone who is required to serve customers as part of their role or who manages those who do</p></div> </div> <div> <h2 class="mt-1 mb-2">What you will learn?</h2> <span class="preview-description text-justify"><p>Fundamental customer service principles that will help you improve your customer experience.</p></span> </div> <div> <h2 class="mt-1 mb-2">How to get certified?</h2> <div class="preview-description text-justify"><p>No formal certification. Standard certificate of completion available</p></div> </div> </div> </div> <app-root> </app-root> </div> </div> </div> <div class="col-md-3 p-1"> <app-course-price-info> </app-course-price-info> </div> </div> </div> <div > <app-course-join></app-course-join> </div> <link rel="stylesheet" href="/css/course-preview-app.css" /> <script src="/js/course-preview-app.js"></script> <!-- Footer --> <footer class="page-footer text-white p-2" style="background: #152F4F;"> <!-- Copyright --> <div class="footer-copyright text-center py-3"> © Copyright 2024 <a href="https://www.guruface.com/"> GuruFace Inc.</a> </div> <!-- Copyright --> </footer> <!-- Footer --> </body> </html>